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Public Management on the Ground
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Public Management on the Ground

Clustering Managers Based on Their Performance

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Public management research has identified a dizzying array of management variables that affect organizational performance. While scholars have learned much by analyzing one or a few specific behavioral dimensions of public management at a time, we argue for the value of a more holistic and inductive approach that uses data on several aspects of public management for identifying manager types. Such an approach accounts for both the cognitive processes of people affected by management and the reality that managers’ individual behavioral decisions are interrelated. We examine the overlap of 21 aspects of public school management behavior using cluster analysis. We identify four different manager types (“firefighters,” “laissez-faire managers,” “administrators,” and “proactive floor managers”), each reflecting a distinct constellation of managerial behaviors. The manager types we call “administrators” and “proactive floor managers” are associated with relatively better outcomes, while “firefighters” are associated with relatively worse outcomes.
Pedersen, M. J., Favero, N., Nielsen, V. L., & Meier, K. J. (2017). Public Management on the Ground: Clustering Managers Based on Their Performance. International Public Management Journal. DOI: 10.1080/10967494.2017.1396273
Author(s) Mogens Jin Pedersen, SFI
Nathan Favero
Vibeke Lehmann Nielsen
Kenneth J. Meier
Publication date 04.12.2017
Published in International Public Management Journal
Language English
Department Social Policy and Welfare

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